Atendy
Atendy
Atendy is a customer service and helpdesk software that offers automations and AI-powered service for the healthcare segment. It has integrations with Mercado Livre, N8N, Grok, Claude and Gemini.
With fact sheetUpdated on
B2B category
Customer service and helpdesk
Software for organizing customer service across tickets, chat, email, phone and social media, with queue, history and metrics.
Machine translation from Portuguese. The original data in Portuguese is the source. View the original in Portuguese
27 software products27 with fact sheet
Updated on
Prefer Brazilian or international companies that provide human support in Brazilian Portuguese, as this makes implementation and day-to-day support of the product easier.
Software in this category
In alphabetical order. No software pays to appear or to change position.
BotConversa
BotConversa
BotConversa é um software de atendimento e helpdesk que resolve agendamento de horários. Atende clínicas, escolas, lojas e prestadores de serviço, oferece API, integrações com HubSpot, Salesforce, Bitrix24, RD Station e Zapier, e conformidade com LGPD e PIX. Não exige fidelidade. (in Portuguese)
With fact sheet
Brazilian companyUpdated on
Brazilian companyUpdated on Chatwoot
Chatwoot Inc
Chatwoot is a customer service and helpdesk software with an AI agent for support. It operates on the web platform, serving e-commerce, local businesses, logistics and delivery, and fintech and insurance. It has an API, SSO, WhatsApp integration and SOC 2 compliance.
With fact sheetUpdated on
Crisp
Crisp IM SAS
Crisp is a customer service and helpdesk software that offers live chat on the website, WhatsApp chatbot, shared inbox, customer service CRM, knowledge base and ticketing system.
With fact sheetUpdated on
Directcall
Directcall
Directcall is a customer service and helpdesk software that allows receiving calls from the landline number on a cell phone, computer or IP phone and integrates the landline number with WhatsApp. It has Verified Call (Stir/Shaken), API, CRM integration and a web platform.
With fact sheetUpdated on
FreeScout
FreeScout
FreeScout é um software de atendimento e helpdesk que resolve live chat. Funciona nas plataformas Web e macOS e possui integrações com WhatsApp, Telegram, Facebook, Slack e Jira. (in Portuguese)
With fact sheetUpdated on
Gladly
Gladly Software, Inc.
Gladly is a customer service and helpdesk platform aimed at large companies in the e-commerce segment. It offers an API and integrations with Shopify, BigCommerce, Magento, Salesforce and Slack, plus SOC 2 compliance.
With fact sheet
InternationalUpdated on
InternationalUpdated on HappyFox Help Desk
HappyFox Inc.
HappyFox Help Desk is a customer service and helpdesk software that offers a knowledge base. It serves IT services, telecom, and government, has an API, single sign-on (SSO), integrations with WhatsApp, Zapier, GitHub, HubSpot, and Zoho CRM, and SOC 2 compliance.
With fact sheetUpdated on
Help Scout
Help Scout
Help Scout is a customer service and helpdesk software available for iOS and Android. It offers an API and integrations with Salesforce, Linear, WhatsApp and Zapier, and has SOC 2 compliance.
With fact sheetInternationalUpdated on
InternationalUpdated on HelpDesk
Text
HelpDesk is a customer service and helpdesk software for multichannel ticket management via email, chat, Messenger and SMS. Available for web, Windows and macOS, it offers an API, SSO, integrations with Shopify, WooCommerce, HubSpot, Salesforce and Klaviyo, and SOC 2 compliance.
With fact sheetUpdated on
Intercom helpdesk
Intercom
Intercom helpdesk is a customer service and helpdesk tool with AI ticketing. Available on the Web platform, it serves large enterprises in the e-commerce and fintech segments. It offers an API, SSO, integrations with Salesforce, HubSpot, Zendesk, Freshdesk and Zapier, and SOC 2 and ISO 27001 compliance.
With fact sheetInternationalUpdated on
InternationalUpdated on Jira Service Management
Atlassian
Jira Service Management is a customer service and helpdesk tool aimed at large companies in the financial services segment. It has an API available.
With fact sheetUpdated on
JivoChat
JivoChat
JivoChat is a customer service and helpdesk software that offers online chat for websites, video calls and telephony. Available for Android, it has an API and integrations with OpenAI, Google Analytics, Hubspot, Pipedrive and RD Station. With no binding contract, it allows returning to the free version at any time.
With fact sheetUpdated on
Kapture
Kapture
Kapture is a web-based customer service and helpdesk software aimed at large companies in the BFSI, digital native, and energy and utilities segments. It has an API and integrations with Zoho, Jira, WhatsApp, Facebook, and Instagram, and ISO 27001 and SOC 2 compliance.
With fact sheetUpdated on
LiveAgent
Quality Unit
LiveAgent is a customer service and helpdesk software that offers a ticketing system, live chat, an AI chatbot and an integrated call center. It has an API, single sign-on (SSO), integrations with ActiveCampaign, Asana, BigCommerce, ClickUp and Facebook, and ISO 27001 compliance.
With fact sheetUpdated on
Milvus
Milvus
Milvus é um software de atendimento e helpdesk para gestão de chamados, voltado a grandes empresas. Oferece API e integrações com WhatsApp, Zabbix, Google, Office 365 e telefonia IP, com conformidade LGPD e ISO 27001. (in Portuguese)
With fact sheetBrazilian companyUpdated on
Brazilian companyUpdated on Plataforma ChatGuru
ChatGuru
Plataforma ChatGuru é um software de atendimento e helpdesk para web, voltado de MEI a grandes empresas dos segmentos de advocacia, saúde, wellness e educação. Possui API, integração com OpenAI e conformidade com LGPD e ISO 27001. (in Portuguese)
With fact sheetUpdated on
Service Hub
HubSpot
Service Hub is a customer service and helpdesk software aimed at large enterprises, with help desk and ticketing functions. It offers API, single sign-on (SSO), SOC 2 compliance and integrations with Salesforce, Jira, SurveyMonkey, Facebook Messenger and WhatsApp.
With fact sheetUpdated on
ServiceDesk Plus
ManageEngine
ServiceDesk Plus is a customer service and helpdesk software that includes CMDB. It is available for Windows, iOS and Android, offers an API and integrates with Endpoint Central, Applications Manager, ADSelfService Plus, ADManager Plus and Password Manager Pro.
With fact sheetUpdated on
Smartsupp
Smartsupp
Smartsupp é um software de atendimento e helpdesk para iOS e Android, com API disponível. Atende segmentos de e-commerce, B2B e customer care e oferece integrações com Shopify, WordPress, PrestaShop, Wix e Magento. (in Portuguese)
With fact sheetUpdated on
SysAid
SysAid Technologies
SysAid is a customer service and helpdesk software for incident management. Available for iOS, it serves the government segment, offers an API and integrations with Azure Active Directory, Jira, Confluence, Asana and Active Directory.
With fact sheetUpdated on
Tidio
Tidio
Tidio is a customer service and helpdesk software available for web, Windows, macOS, iOS and Android. It serves the ecommerce, services, finance and SaaS segments, offers single sign-on (SSO), integrations with Zendesk, Shopify, Zapier, WordPress and Instagram, and SOC 2 compliance.
With fact sheetInternationalUpdated on
InternationalUpdated on Tiflux
Tiflux
Tiflux é um software de atendimento e helpdesk para gestão de chamados e tickets, acesso remoto, monitoramento de ativos e gestão de prazos, SLAs e apontamentos. Possui API, integrações com WhatsApp, Meta, Asaas, Conta Azul e GitHub, e conformidade com LGPD e ISO 27001. (in Portuguese)
With fact sheetBrazilian companyUpdated on
Brazilian companyUpdated on Userlike
Lime Connect (Userlike) GmbH
Userlike é um software de atendimento e helpdesk voltado a grandes empresas dos segmentos automotivo e e-commerce. Oferece automação e campanhas de WhatsApp, API, SSO, integrações como Freshdesk e GitHub, suporte em português e conformidade ISO 27001. (in Portuguese)
With fact sheet
InternationalUpdated on
InternationalUpdated on UVdesk
Webkul
UVdesk is a customer service and helpdesk software for e-commerce and marketplaces, accessible via the web, with an interface in Portuguese, API, single sign-on (SSO), and ISO 27001 compliance.
With fact sheetUpdated on
Weni by VTEX
VTEX
Weni by VTEX é uma solução de atendimento e helpdesk que oferece agente de IA para varejo (Auto-pilot) e atendimento humano com apoio de IA (Co-pilot). Atende grandes empresas nos segmentos B2B e B2C e possui conformidade ISO 27001. (in Portuguese)
With fact sheetUpdated on
Zendesk para atendimento ao cliente
Zendesk
Zendesk para atendimento ao cliente é uma plataforma de atendimento e helpdesk que atende clientes em todos os canais. Disponível na web, atende grandes empresas do varejo, oferece API e integrações com Shopify, TikTok Shop e WhatsApp, com conformidade ISO 27001 e LGPD. (in Portuguese)
With fact sheetInternationalUpdated on
InternationalUpdated on