Customer service and helpdesk
Gladly
Gladly is a customer service and helpdesk platform aimed at large companies in the e-commerce segment. It offers an API and integrations with Shopify, BigCommerce, Magento, Salesforce and Slack, plus SOC 2 compliance.
Machine translation from Portuguese. The original data in Portuguese is the source. View the original in Portuguese
Vendor: Gladly Software, Inc.
International · Updated on
With fact sheet
Indicators
Insufficient data.
Fact sheet
| Field | Value | Origin | Source | Checked on |
|---|---|---|---|---|
| Company sizes served | Large business | Editorial, not verified | vendor's website | |
| Industries served | e-commerce | Editorial, not verified | vendor's website | |
| API available | Yes | Editorial, not verified | vendor's website |
Integrations
| Integration | Type | Origin | Source | Checked on |
|---|---|---|---|---|
| Aircall | Native | Editorial, not verified | source | |
| Amazon Connect | Native | Editorial, not verified | source | |
| BigCommerce | Native | Editorial, not verified | source | |
| Fivetran | Native | Editorial, not verified | source | |
| JIRA | Native | Editorial, not verified | source | |
| Klaviyo | Native | Editorial, not verified | source | |
| Loop | Native | Editorial, not verified | source | |
| Magento | Native | Editorial, not verified | source | |
| Messenger | Native | Editorial, not verified | source | |
| Qualtrics | Native | Editorial, not verified | source | |
| Recharge | Native | Editorial, not verified | source | |
| Salesforce | Native | Editorial, not verified | source | |
| Segment | Native | Editorial, not verified | source | |
| Shopify | Native | Editorial, not verified | source | |
| Slack | Native | Editorial, not verified | source |
Compliance
| Item | Status | Source | Checked on |
|---|---|---|---|
| SOC 2 | Declared by the vendor | source |