Customer service and helpdesk
HelpDesk
HelpDesk is a customer service and helpdesk software for multichannel ticket management via email, chat, Messenger and SMS. Available for web, Windows and macOS, it offers an API, SSO, integrations with Shopify, WooCommerce, HubSpot, Salesforce and Klaviyo, and SOC 2 compliance.
Machine translation from Portuguese. The original data in Portuguese is the source. View the original in Portuguese
Vendor: Text · Updated on
With fact sheet
Indicators
Insufficient data.
Fact sheet
| Field | Value | Origin | Source | Checked on |
|---|---|---|---|---|
| What it solves | Multichannel ticket management (email, chat, Messenger, SMS) | Editorial, not verified | vendor's website | |
| Platforms | Web, Windows, macOS | Editorial, not verified | vendor's website | |
| API available | Yes | Editorial, not verified | vendor's website | |
| Single sign-on (SSO) | Yes | Editorial, not verified | vendor's website |
Integrations
| Integration | Type | Origin | Source | Checked on |
|---|---|---|---|---|
| HubSpot | Native | Editorial, not verified | source | |
| Klaviyo | Native | Editorial, not verified | source | |
| Salesforce | Native | Editorial, not verified | source | |
| Shopify | Native | Editorial, not verified | source | |
| Slack | Native | Editorial, not verified | source | |
| Webflow | Native | Editorial, not verified | source | |
| WooCommerce | Native | Editorial, not verified | source | |
| WordPress | Native | Editorial, not verified | source |
Compliance
| Item | Status | Source | Checked on |
|---|---|---|---|
| SOC 2 | Declared by the vendor | source |