Customer service and helpdesk
Intercom helpdesk
Intercom helpdesk is a customer service and helpdesk tool with AI ticketing. Available on the Web platform, it serves large enterprises in the e-commerce and fintech segments. It offers an API, SSO, integrations with Salesforce, HubSpot, Zendesk, Freshdesk and Zapier, and SOC 2 and ISO 27001 compliance.
Machine translation from Portuguese. The original data in Portuguese is the source. View the original in Portuguese
Vendor: Intercom
International · Updated on
With fact sheet
Indicators
Insufficient data.
Fact sheet
| Field | Value | Origin | Source | Checked on |
|---|---|---|---|---|
| What it solves | AI ticketing | Editorial, not verified | vendor's website | |
| Platforms | Web | Editorial, not verified | vendor's website | |
| Company sizes served | Large business | Editorial, not verified | vendor's website | |
| Industries served | e-commerce, fintech | Editorial, not verified | vendor's website | |
| API available | Yes | Editorial, not verified | vendor's website | |
| Single sign-on (SSO) | Yes | Editorial, not verified | vendor's website |
Integrations
| Integration | Type | Origin | Source | Checked on |
|---|---|---|---|---|
| Discord | Native | Editorial, not verified | source | |
| Freshdesk | Native | Editorial, not verified | source | |
| HubSpot | Native | Editorial, not verified | source | |
| Notion | Native | Editorial, not verified | source | |
| QuickBooks | Native | Editorial, not verified | source | |
| Salesforce | Native | Editorial, not verified | source | |
| Segment | Native | Editorial, not verified | source | |
| Snowflake | Via API | Editorial, not verified | source | |
| Native | Editorial, not verified | source | ||
| Zapier | Native | Editorial, not verified | source | |
| Zendesk | Native | Editorial, not verified | source |