Customer service and helpdesk
Userlike
Userlike is a customer service and helpdesk software aimed at large companies in the automotive and e-commerce segments. It offers WhatsApp automation and campaigns, API, SSO, integrations such as Freshdesk and GitHub, support in Portuguese and ISO 27001 compliance.
Machine translation from Portuguese. The original data in Portuguese is the source. View the original in Portuguese
Vendor: Lime Connect (Userlike) GmbH
International · Updated on
With fact sheet
Indicators
Insufficient data.
Fact sheet
| Field | Value | Origin | Source | Checked on |
|---|---|---|---|---|
| What it solves | WhatsApp automation, WhatsApp campaigns | Editorial, not verified | vendor's website | |
| Support in Portuguese | Chat support; phone and email support; dedicated account manager (Enterprise) | Editorial, not verified | vendor's website | |
| Company sizes served | Large business | Editorial, not verified | vendor's website | |
| Industries served | Automotive, E-commerce | Editorial, not verified | vendor's website | |
| API available | Yes | Editorial, not verified | vendor's website | |
| Single sign-on (SSO) | Yes | Editorial, not verified | vendor's website |
Integrations
| Integration | Type | Origin | Source | Checked on |
|---|---|---|---|---|
| CentralStationCRM | Native | Editorial, not verified | source | |
| EmailTicket | Native | Editorial, not verified | source | |
| Freshdesk | Native | Editorial, not verified | source | |
| GitHub | Native | Editorial, not verified | source | |
| Google Analytics | Native | Editorial, not verified | source | |
| Google Tag Manager | Native | Editorial, not verified | source | |
| Help Scout | Native | Editorial, not verified | source | |
| Hubspot | Native | Editorial, not verified | source | |
| Lime CRM | Native | Editorial, not verified | source | |
| Lime Go | Native | Editorial, not verified | source | |
| Magento | Native | Editorial, not verified | source | |
| Mailchimp | Native | Editorial, not verified | source | |
| Pipedrive | Native | Editorial, not verified | source | |
| PipelineDeals | Native | Editorial, not verified | source | |
| Salesforce | Native | Editorial, not verified | source | |
| Shopify | Native | Editorial, not verified | source | |
| Slack | Native | Editorial, not verified | source | |
| Trello | Native | Editorial, not verified | source | |
| Typo3 | Native | Editorial, not verified | source | |
| Zendesk | Native | Editorial, not verified | source |
Compliance
| Item | Status | Source | Checked on |
|---|---|---|---|
| ISO 27001 | Declared by the vendor | source |