Customer service and helpdesk
Chatwoot
Chatwoot is a customer service and helpdesk software with an AI agent for support. It operates on the web platform, serving e-commerce, local businesses, logistics and delivery, and fintech and insurance. It has an API, SSO, WhatsApp integration and SOC 2 compliance.
Machine translation from Portuguese. The original data in Portuguese is the source. View the original in Portuguese
Vendor: Chatwoot Inc · Updated on
With fact sheet
Indicators
Insufficient data.
Fact sheet
| Field | Value | Origin | Source | Checked on |
|---|---|---|---|---|
| What it solves | AI agent for support | Editorial, not verified | vendor's website | |
| Platforms | Web | Editorial, not verified | vendor's website | |
| Industries served | e-commerce, local businesses, logistics and delivery, fintech and insurance | Editorial, not verified | vendor's website | |
| API available | Yes | Editorial, not verified | vendor's website | |
| Single sign-on (SSO) | Yes | Editorial, not verified | vendor's website |
Integrations
| Integration | Type | Origin | Source | Checked on |
|---|---|---|---|---|
| Via API | Editorial, not verified | source |
Compliance
| Item | Status | Source | Checked on |
|---|---|---|---|
| SOC 2 | Declared by the vendor | source |