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Softoteca
B2B category

Customer service and helpdesk

Software for organizing customer service across tickets, chat, email, phone and social media, with queue, history and metrics.

Machine translation from Portuguese. The original data in Portuguese is the source. View the original in Portuguese

3 software products3 with fact sheet

Updated on

Prefer Brazilian or international companies that provide human support in Brazilian Portuguese, as this makes implementation and day-to-day support of the product easier.

Software in this category

In alphabetical order. No software pays to appear or to change position.

BotConversa

BotConversa

BotConversa is a customer service and helpdesk software that handles appointment scheduling. It serves clinics, schools, stores, and service providers, offers an API, integrations with HubSpot, Salesforce, Bitrix24, RD Station, and Zapier, and compliance with LGPD and PIX. No loyalty commitment required.

With fact sheetBrazilBrazilian companyUpdated on

Milvus

Milvus

Milvus is a customer service and helpdesk software for ticket management, aimed at large companies. It offers an API and integrations with WhatsApp, Zabbix, Google, Office 365, and IP telephony, with LGPD and ISO 27001 compliance.

With fact sheetBrazilBrazilian companyUpdated on

Tiflux

Tiflux

Tiflux é um software de atendimento e helpdesk para gestão de chamados e tickets, acesso remoto, monitoramento de ativos e gestão de prazos, SLAs e apontamentos. Possui API, integrações com WhatsApp, Meta, Asaas, Conta Azul e GitHub, e conformidade com LGPD e ISO 27001. (in Portuguese)

With fact sheetBrazilBrazilian companyUpdated on