# Zendesk para atendimento ao cliente

Machine translation from Portuguese. The original data in Portuguese is the source.

Zendesk para atendimento ao cliente é uma plataforma de atendimento e helpdesk que atende clientes em todos os canais. Disponível na web, atende grandes empresas do varejo, oferece API e integrações com Shopify, TikTok Shop e WhatsApp, com conformidade ISO 27001 e LGPD. (in Portuguese)

Vendor: [Zendesk](https://softoteca.com.br/fornecedor/zendesk) (International) · Updated on 2026-10-18

## Indicators

Insufficient data.

## Fact sheet

| Field | Value | Origin | Source | Checked on |
| --- | --- | --- | --- | --- |
| What it solves | Atendimento ao cliente em todos os canais (in Portuguese) | Editorial, not verified | [vendor's website](https://www.zendesk.com.br/service "Atendimento ao clienteGerencie e resolva as solicitações dos clientes em todos os canais em um só lugar") | 2026-10-18 |
| Platforms | Web | Editorial, not verified | [vendor's website](https://www.zendesk.com.br/service "Mensagens e chat em tempo realOfereça suporte instantâneo na web, em dispositivos móveis e nas redes sociais.") | 2026-10-18 |
| Company sizes served | Large business | Editorial, not verified | [vendor's website](https://www.zendesk.com.br/service "Zendesk para grandes empresas") | 2026-10-18 |
| Industries served | retail | Editorial, not verified | [vendor's website](https://www.zendesk.com.br/service "VarejoTransforme o atendimento em vendas mais inteligentes") | 2026-10-18 |
| API available | Yes | Editorial, not verified | [vendor's website](https://www.zendesk.com.br/marketplace "Usando nossa API e framework de aplicativos, você pode construir praticamente qualquer coisa.") | 2026-10-18 |

## Plans and pricing

| Plan | Price | Free trial | Source | Checked on |
| --- | --- | --- | --- | --- |
| Support Team | R$135.00 per month | No | [pricing page](https://www.zendesk.com.br/pricing) (Editorial, not verified) | 2026-10-18 |
| Suite Team | R$359.00 per month | No | [pricing page](https://www.zendesk.com.br/pricing) (Editorial, not verified) | 2026-10-18 |
| Suite Professional | R$755.00 per month | No | [pricing page](https://www.zendesk.com.br/pricing) (Editorial, not verified) | 2026-10-18 |

## Integrations

| Integration | Type | Origin | Source | Checked on |
| --- | --- | --- | --- | --- |
| Shopify | Native | Editorial, not verified | [source](https://www.zendesk.com.br/marketplace) | 2026-10-18 |
| TikTok Shop | Native | Editorial, not verified | [source](https://www.zendesk.com.br/marketplace) | 2026-10-18 |
| WhatsApp | Native | Editorial, not verified | [source](https://www.zendesk.com.br/marketplace) | 2026-10-18 |

## Compliance

| Item | Status | Source | Checked on |
| --- | --- | --- | --- |
| ISO 27001 | Declared by the vendor | [source](https://www.zendesk.com.br/trust-center) | 2026-10-18 |
| LGPD | Declared by the vendor | [source](https://www.zendesk.com.br/company/agreements-and-terms/terms-of-use) | 2026-10-18 |

## Categories

- [Customer service and helpdesk](https://softoteca.com.br/en/category/atendimento-helpdesk)

## How to cite

Published catalog of Softoteca. Each data point states its origin and the date it was checked; data collected from the vendor's website links to the source page. The texts in this file are machine translations from Portuguese, and the original data in Portuguese is the source. When citing, use the canonical URL.

Canonical URL: https://softoteca.com.br/en/software/zendesk-para-atendimento-ao-cliente
Original in Portuguese: https://softoteca.com.br/software/zendesk-para-atendimento-ao-cliente