# Userlike

Machine translation from Portuguese. The original data in Portuguese is the source.

Userlike is a customer service and helpdesk software aimed at large companies in the automotive and e-commerce segments. It offers WhatsApp automation and campaigns, API, SSO, integrations such as Freshdesk and GitHub, support in Portuguese and ISO 27001 compliance.

Vendor: [Lime Connect (Userlike) GmbH](https://softoteca.com.br/fornecedor/lime-connect-userlike-gmbh) (International) · Updated on 2026-10-20

## Indicators

Insufficient data.

## Fact sheet

| Field | Value | Origin | Source | Checked on |
| --- | --- | --- | --- | --- |
| What it solves | WhatsApp automation, WhatsApp campaigns | Editorial, not verified | [vendor's website](https://connect.lime-technologies.com/en "Automate customer service end-to-end with AI agents across chat, email, WhatsApp and more.") | 2026-10-20 |
| Support in Portuguese | Chat support; phone and email support; dedicated account manager (Enterprise) | Editorial, not verified | [vendor's website](https://connect.lime-technologies.com/en/pricing "Chat support Phone and email support Dedicated Account Manager") | 2026-10-20 |
| Company sizes served | Large business | Editorial, not verified | [vendor's website](https://connect.lime-technologies.com/en/pricing "Free Pro Enterprise") | 2026-10-20 |
| Industries served | Automotive, E-commerce | Editorial, not verified | [vendor's website](https://connect.lime-technologies.com/en "Manufacturing Utility Automotive E-commerce Banking & Insurance Tourism") | 2026-10-20 |
| API available | Yes | Editorial, not verified | [vendor's website](https://connect.lime-technologies.com/en/pricing "Full API access") | 2026-10-20 |
| Single sign-on (SSO) | Yes | Editorial, not verified | [vendor's website](https://connect.lime-technologies.com/en/pricing "SCIM/SSO (Single Sign-On)") | 2026-10-20 |

## Integrations

| Integration | Type | Origin | Source | Checked on |
| --- | --- | --- | --- | --- |
| CentralStationCRM | Native | Editorial, not verified | [source](https://connect.lime-technologies.com/en/integrations) | 2026-10-20 |
| EmailTicket | Native | Editorial, not verified | [source](https://connect.lime-technologies.com/en/integrations) | 2026-10-20 |
| Freshdesk | Native | Editorial, not verified | [source](https://connect.lime-technologies.com/en/integrations) | 2026-10-20 |
| GitHub | Native | Editorial, not verified | [source](https://connect.lime-technologies.com/en/integrations) | 2026-10-20 |
| Google Analytics | Native | Editorial, not verified | [source](https://connect.lime-technologies.com/en/integrations) | 2026-10-20 |
| Google Tag Manager | Native | Editorial, not verified | [source](https://connect.lime-technologies.com/en/integrations) | 2026-10-20 |
| Help Scout | Native | Editorial, not verified | [source](https://connect.lime-technologies.com/en/integrations) | 2026-10-20 |
| Hubspot | Native | Editorial, not verified | [source](https://connect.lime-technologies.com/en/integrations) | 2026-10-20 |
| Lime CRM | Native | Editorial, not verified | [source](https://connect.lime-technologies.com/en/integrations) | 2026-10-20 |
| Lime Go | Native | Editorial, not verified | [source](https://connect.lime-technologies.com/en/integrations) | 2026-10-20 |
| Magento | Native | Editorial, not verified | [source](https://connect.lime-technologies.com/en/integrations) | 2026-10-20 |
| Mailchimp | Native | Editorial, not verified | [source](https://connect.lime-technologies.com/en/integrations) | 2026-10-20 |
| Pipedrive | Native | Editorial, not verified | [source](https://connect.lime-technologies.com/en/integrations) | 2026-10-20 |
| PipelineDeals | Native | Editorial, not verified | [source](https://connect.lime-technologies.com/en/integrations) | 2026-10-20 |
| Salesforce | Native | Editorial, not verified | [source](https://connect.lime-technologies.com/en/integrations) | 2026-10-20 |
| Shopify | Native | Editorial, not verified | [source](https://connect.lime-technologies.com/en/integrations) | 2026-10-20 |
| Slack | Native | Editorial, not verified | [source](https://connect.lime-technologies.com/en/integrations) | 2026-10-20 |
| Trello | Native | Editorial, not verified | [source](https://connect.lime-technologies.com/en/integrations) | 2026-10-20 |
| Typo3 | Native | Editorial, not verified | [source](https://connect.lime-technologies.com/en/integrations) | 2026-10-20 |
| Zendesk | Native | Editorial, not verified | [source](https://connect.lime-technologies.com/en/integrations) | 2026-10-20 |

## Compliance

| Item | Status | Source | Checked on |
| --- | --- | --- | --- |
| ISO 27001 | Declared by the vendor | [source](https://connect.lime-technologies.com/en/products/data-privacy) | 2026-10-20 |

## Categories

- [Customer service and helpdesk](https://softoteca.com.br/en/category/atendimento-helpdesk)

## How to cite

Published catalog of Softoteca. Each data point states its origin and the date it was checked; data collected from the vendor's website links to the source page. The texts in this file are machine translations from Portuguese, and the original data in Portuguese is the source. When citing, use the canonical URL.

Canonical URL: https://softoteca.com.br/en/software/userlike
Original in Portuguese: https://softoteca.com.br/software/userlike