# Tiflux

Machine translation from Portuguese. The original data in Portuguese is the source.

Tiflux é um software de atendimento e helpdesk para gestão de chamados e tickets, acesso remoto, monitoramento de ativos e gestão de prazos, SLAs e apontamentos. Possui API, integrações com WhatsApp, Meta, Asaas, Conta Azul e GitHub, e conformidade com LGPD e ISO 27001. (in Portuguese)

Vendor: [Tiflux](https://softoteca.com.br/fornecedor/tiflux) (Brazilian company) · Updated on 2026-10-18

## Indicators

Insufficient data.

## Fact sheet

| Field | Value | Origin | Source | Checked on |
| --- | --- | --- | --- | --- |
| What it solves | Gestão de chamados e tickets, Acesso remoto e monitoramento de ativos, Gestão de prazos, SLAs e apontamentos (in Portuguese) | Editorial, not verified | [vendor's website](https://tiflux.com/ "Gestão de chamados, apontamentos, conversas por Whatsapp, acessos remotos e contratos diversos") | 2026-10-18 |
| Support in Portuguese | Suporte via WhatsApp e canal de suporte; horário de atendimento de segunda a sexta-feira, das 09h às 12h e das 13h às 18h (in Portuguese) | Editorial, not verified | [vendor's website](https://tiflux.com/ "Horário de atendimento Segunda a sexta-feira, das 09h às 12h e das 13h às 18h") | 2026-10-18 |
| Data and privacy | Dados armazenados em servidores em nuvem com ambiente de serviços certificado; tratamento conforme a LGPD (in Portuguese) | Editorial, not verified | [vendor's website](https://tiflux.com/politica-de-privacidade "Estas informações são armazenadas em servidores em nuvem, com ambiente de serviços certificado e confiável.") | 2026-10-18 |
| Industries served | Atendimento ao Cliente (in Portuguese) | Editorial, not verified | [vendor's website](https://tiflux.com/ "Atendimento ao Cliente Gerencie seu relacionamento com os clientes e encante-os com processos eficientes.") | 2026-10-18 |
| API available | Yes | Editorial, not verified | [vendor's website](https://tiflux.com/termos-de-uso "API: ou “Application Programming Interface”, que consiste na interface desenvolvida para conexão de outras aplicações aos Softwares de propriedade da Tiflux.") | 2026-10-18 |

## Plans and pricing

| Plan | Price | Free trial | Source | Checked on |
| --- | --- | --- | --- | --- |
| API | R$64.90 per month, per user | No | [pricing page](https://tiflux.com/precos) (Editorial, not verified) | 2026-10-18 |
| Add-on Chat | R$94.90 per month, per user | No | [pricing page](https://tiflux.com/precos) (Editorial, not verified) | 2026-10-18 |
| Data Warehouse (DW) | R$119.90 per month | No | [pricing page](https://tiflux.com/precos) (Editorial, not verified) | 2026-10-18 |
| Combo Ticket + Chat | R$224.80 per month, per user | No | [pricing page](https://tiflux.com/precos) (Editorial, not verified) | 2026-10-18 |
| Whitelabel completo | R$299.90 per month | No | [pricing page](https://tiflux.com/precos) (Editorial, not verified) | 2026-10-18 |

## Integrations

| Integration | Type | Origin | Source | Checked on |
| --- | --- | --- | --- | --- |
| Asaas | Native | Editorial, not verified | [source](https://tiflux.com/precos) | 2026-10-18 |
| Conta Azul | Native | Editorial, not verified | [source](https://tiflux.com/precos) | 2026-10-18 |
| GitHub | Native | Editorial, not verified | [source](https://tiflux.com/precos) | 2026-10-18 |
| Jira | Native | Editorial, not verified | [source](https://tiflux.com/precos) | 2026-10-18 |
| Meta | Native | Editorial, not verified | [source](https://tiflux.com/precos) | 2026-10-18 |
| WhatsApp | Native | Editorial, not verified | [source](https://tiflux.com/precos) | 2026-10-18 |

## Compliance

| Item | Status | Source | Checked on |
| --- | --- | --- | --- |
| ISO 27001 | Declared by the vendor | [source](https://tiflux.com/politica-de-privacidade) | 2026-10-18 |
| LGPD | Declared by the vendor | [source](https://tiflux.com/politica-de-privacidade) | 2026-10-18 |

## Categories

- [Customer service and helpdesk](https://softoteca.com.br/en/category/atendimento-helpdesk)

## How to cite

Published catalog of Softoteca. Each data point states its origin and the date it was checked; data collected from the vendor's website links to the source page. The texts in this file are machine translations from Portuguese, and the original data in Portuguese is the source. When citing, use the canonical URL.

Canonical URL: https://softoteca.com.br/en/software/tiflux
Original in Portuguese: https://softoteca.com.br/software/tiflux