# Tidio

Machine translation from Portuguese. The original data in Portuguese is the source.

Tidio is a customer service and helpdesk software available for web, Windows, macOS, iOS and Android. It serves the ecommerce, services, finance and SaaS segments, offers single sign-on (SSO), integrations with Zendesk, Shopify, Zapier, WordPress and Instagram, and SOC 2 compliance.

Vendor: [Tidio](https://softoteca.com.br/fornecedor/tidio) (International) · Updated on 2026-10-20

## Indicators

Insufficient data.

## Fact sheet

| Field | Value | Origin | Source | Checked on |
| --- | --- | --- | --- | --- |
| Platforms | Web, Windows, macOS, iOS, Android | Editorial, not verified | [vendor's website](https://www.tidio.com/ "Browser Browser Android Android iOS iOS Windows Windows Mac Mac") | 2026-10-20 |
| Industries served | ecommerce, services, finance, SaaS | Editorial, not verified | [vendor's website](https://www.tidio.com/ "Industries shopping_cart Ecommerce approval_delegation Services auto_stories Education account_balance Finance computer SaaS travel Travel") | 2026-10-20 |
| Single sign-on (SSO) | Yes | Editorial, not verified | [vendor's website](https://www.tidio.com/pricing "Compliance SSO") | 2026-10-20 |

## Integrations

| Integration | Type | Origin | Source | Checked on |
| --- | --- | --- | --- | --- |
| ActiveCampaign | Native | Editorial, not verified | [source](https://www.tidio.com/integrations) | 2026-10-20 |
| Instagram | Native | Editorial, not verified | [source](https://www.tidio.com/integrations) | 2026-10-20 |
| Salesforce | Native | Editorial, not verified | [source](https://www.tidio.com/integrations) | 2026-10-20 |
| Shopify | Native | Editorial, not verified | [source](https://www.tidio.com/integrations) | 2026-10-20 |
| WhatsApp | Native | Editorial, not verified | [source](https://www.tidio.com/integrations) | 2026-10-20 |
| WordPress | Native | Editorial, not verified | [source](https://www.tidio.com/integrations) | 2026-10-20 |
| Zapier | Native | Editorial, not verified | [source](https://www.tidio.com/integrations) | 2026-10-20 |
| Zendesk | Native | Editorial, not verified | [source](https://www.tidio.com/integrations) | 2026-10-20 |

## Compliance

| Item | Status | Source | Checked on |
| --- | --- | --- | --- |
| SOC 2 | Declared by the vendor | [source](https://www.tidio.com/) | 2026-10-20 |

## Categories

- [Customer service and helpdesk](https://softoteca.com.br/en/category/atendimento-helpdesk)

## How to cite

Published catalog of Softoteca. Each data point states its origin and the date it was checked; data collected from the vendor's website links to the source page. The texts in this file are machine translations from Portuguese, and the original data in Portuguese is the source. When citing, use the canonical URL.

Canonical URL: https://softoteca.com.br/en/software/tidio
Original in Portuguese: https://softoteca.com.br/software/tidio