# Service Hub

Machine translation from Portuguese. The original data in Portuguese is the source.

Service Hub is a customer service and helpdesk software aimed at large enterprises, with help desk and ticketing functions. It offers API, single sign-on (SSO), SOC 2 compliance and integrations with Salesforce, Jira, SurveyMonkey, Facebook Messenger and WhatsApp.

Vendor: [HubSpot](https://softoteca.com.br/fornecedor/hubspot) · Updated on 2026-10-19

## Indicators

Insufficient data.

## Fact sheet

| Field | Value | Origin | Source | Checked on |
| --- | --- | --- | --- | --- |
| What it solves | help desk and ticketing | Editorial, not verified | [vendor's website](https://www.hubspot.com/products/service "Deliver personalized and omni-channel customer support at scale with an AI-powered help desk and ticketing workspace.") | 2026-10-19 |
| Company sizes served | Large business | Editorial, not verified | [vendor's website](https://www.hubspot.com/products "From a one-person business to a 2,000+ employee enterprise, HubSpot customer platform has the marketing, sales, customer service") | 2026-10-19 |
| API available | Yes | Editorial, not verified | [vendor's website](https://www.hubspot.com/pricing/service "Custom Channels API") | 2026-10-19 |
| Single sign-on (SSO) | Yes | Editorial, not verified | [vendor's website](https://legal.hubspot.com/security "Let users sign in to HubSpot using single sign-on credentials, making it easy for them to log in while enhancing security") | 2026-10-19 |

## Integrations

| Integration | Type | Origin | Source | Checked on |
| --- | --- | --- | --- | --- |
| Facebook Messenger | Native | Editorial, not verified | [source](https://www.hubspot.com/pricing/service) | 2026-10-19 |
| Gmail | Native | Editorial, not verified | [source](https://ecosystem.hubspot.com/marketplace/apps) | 2026-10-19 |
| Jira | Native | Editorial, not verified | [source](https://www.hubspot.com/products/service) | 2026-10-19 |
| Salesforce | Native | Editorial, not verified | [source](https://www.hubspot.com/products/service) | 2026-10-19 |
| Slack | Native | Editorial, not verified | [source](https://ecosystem.hubspot.com/marketplace/apps) | 2026-10-19 |
| SurveyMonkey | Native | Editorial, not verified | [source](https://www.hubspot.com/products/service) | 2026-10-19 |
| WhatsApp | Native | Editorial, not verified | [source](https://www.hubspot.com/pricing/service) | 2026-10-19 |
| Zoom | Native | Editorial, not verified | [source](https://ecosystem.hubspot.com/marketplace/apps) | 2026-10-19 |

## Compliance

| Item | Status | Source | Checked on |
| --- | --- | --- | --- |
| SOC 2 | Declared by the vendor | [source](https://legal.hubspot.com/security) | 2026-10-19 |

## Categories

- [Customer service and helpdesk](https://softoteca.com.br/en/category/atendimento-helpdesk)

## How to cite

Published catalog of Softoteca. Each data point states its origin and the date it was checked; data collected from the vendor's website links to the source page. The texts in this file are machine translations from Portuguese, and the original data in Portuguese is the source. When citing, use the canonical URL.

Canonical URL: https://softoteca.com.br/en/software/service-hub
Original in Portuguese: https://softoteca.com.br/software/service-hub