# Plataforma ChatGuru

Machine translation from Portuguese. The original data in Portuguese is the source.

Plataforma ChatGuru é um software de atendimento e helpdesk para web, voltado de MEI a grandes empresas dos segmentos de advocacia, saúde, wellness e educação. Possui API, integração com OpenAI e conformidade com LGPD e ISO 27001. (in Portuguese)

Vendor: [ChatGuru](https://softoteca.com.br/fornecedor/chatguru) · Updated on 2026-10-18

## Indicators

Insufficient data.

## Fact sheet

| Field | Value | Origin | Source | Checked on |
| --- | --- | --- | --- | --- |
| Platforms | Web | Editorial, not verified | [vendor's website](https://chatguru.com.br/ "WhatsApp Web Para começar rápido com o número que você já usa.") | 2026-10-18 |
| Cancellation policy | Planos sem fidelidade: cancelamento a qualquer momento, sem reembolso proporcional após 7 dias de arrependimento; planos com fidelidade podem ter multa. (in Portuguese) | Editorial, not verified | [vendor's website](https://chatguru.com.br/termos-de-uso "Planos sem fidelidade: O cancelamento poderá ser solicitado a qualquer momento, sem reembolso proporcional") | 2026-10-18 |
| Company sizes served | MEI (individual microentrepreneur), Large business | Editorial, not verified | [vendor's website](https://chatguru.com.br/planos-e-precos "Temos condições especiais para MEI e para operações Enterprise, com grande volume de usuários e números.") | 2026-10-18 |
| Industries served | advocacia, saúde, wellness, educação (in Portuguese) | Editorial, not verified | [vendor's website](https://chatguru.com.br/ "Para todos Advocacia Saúde Wellness Educação") | 2026-10-18 |
| API available | Yes | Editorial, not verified | [vendor's website](https://chatguru.com.br/ "Temos integrações prontas e conectamos outros sistemas por API e webhook.") | 2026-10-18 |

## Plans and pricing

| Plan | Price | Free trial | Source | Checked on |
| --- | --- | --- | --- | --- |
| Essencial | R$119.00 per month | No | [pricing page](https://chatguru.com.br/planos-e-precos) (Editorial, not verified) | 2026-10-18 |
| Performance | R$119.00 per month | No | [pricing page](https://chatguru.com.br/planos-e-precos) (Editorial, not verified) | 2026-10-18 |
| Profissional | R$119.00 per month | No | [pricing page](https://chatguru.com.br/planos-e-precos) (Editorial, not verified) | 2026-10-18 |
| Enterprise | Price on request | No | [pricing page](https://chatguru.com.br/planos-e-precos) (Editorial, not verified) | 2026-10-18 |

## Integrations

| Integration | Type | Origin | Source | Checked on |
| --- | --- | --- | --- | --- |
| OpenAI | Native | Editorial, not verified | [source](https://chatguru.com.br/) | 2026-10-18 |

## Compliance

| Item | Status | Source | Checked on |
| --- | --- | --- | --- |
| ISO 27001 | Declared by the vendor | [source](https://chatguru.com.br/politica-de-privacidade) | 2026-10-18 |
| LGPD | Declared by the vendor | [source](https://chatguru.com.br/politica-de-privacidade) | 2026-10-18 |

## Categories

- [Customer service and helpdesk](https://softoteca.com.br/en/category/atendimento-helpdesk)

## How to cite

Published catalog of Softoteca. Each data point states its origin and the date it was checked; data collected from the vendor's website links to the source page. The texts in this file are machine translations from Portuguese, and the original data in Portuguese is the source. When citing, use the canonical URL.

Canonical URL: https://softoteca.com.br/en/software/plataforma-chatguru
Original in Portuguese: https://softoteca.com.br/software/plataforma-chatguru