# Milvus

Machine translation from Portuguese. The original data in Portuguese is the source.

Milvus is a customer service and helpdesk software for ticket management, aimed at large companies. It offers an API and integrations with WhatsApp, Zabbix, Google, Office 365, and IP telephony, with LGPD and ISO 27001 compliance.

Vendor: [Milvus](https://softoteca.com.br/fornecedor/milvus) (Brazilian company) · Updated on 2026-10-18

## Indicators

Insufficient data.

## Fact sheet

| Field | Value | Origin | Source | Checked on |
| --- | --- | --- | --- | --- |
| What it solves | ticket management and help desk | Editorial, not verified | [vendor's website](https://milvus.com.br/ "Plataforma Milvus de gestão de chamados e help desk") | 2026-10-18 |
| Company sizes served | Large business | Editorial, not verified | [vendor's website](https://milvus.com.br/ "a plataforma se adapta desde startups até grandes empresas") | 2026-10-18 |
| API available | Yes | Editorial, not verified | [vendor's website](https://milvus.com.br/precos "Integre o Milvus a ferramentas como Zabbix, Google, Office 365, Telefonia IP, ERP, BI, API") | 2026-10-18 |

## Plans and pricing

| Plan | Price | Free trial | Source | Checked on |
| --- | --- | --- | --- | --- |
| Talk | R$95.00 | No | [pricing page](https://milvus.com.br/precos) (Editorial, not verified) | 2026-10-18 |
| Ticket | R$160.00 | No | [pricing page](https://milvus.com.br/precos) (Editorial, not verified) | 2026-10-18 |
| TI | R$205.00 | No | [pricing page](https://milvus.com.br/precos) (Editorial, not verified) | 2026-10-18 |

## Integrations

| Integration | Type | Origin | Source | Checked on |
| --- | --- | --- | --- | --- |
| BI | Via API | Editorial, not verified | [source](https://milvus.com.br/precos) | 2026-10-18 |
| ERP | Via API | Editorial, not verified | [source](https://milvus.com.br/precos) | 2026-10-18 |
| Google | Via API | Editorial, not verified | [source](https://milvus.com.br/precos) | 2026-10-18 |
| Office 365 | Via API | Editorial, not verified | [source](https://milvus.com.br/precos) | 2026-10-18 |
| Telefonia IP | Via API | Editorial, not verified | [source](https://milvus.com.br/precos) | 2026-10-18 |
| WhatsApp | Via API | Editorial, not verified | [source](https://milvus.com.br/precos) | 2026-10-18 |
| Zabbix | Via API | Editorial, not verified | [source](https://milvus.com.br/precos) | 2026-10-18 |

## Compliance

| Item | Status | Source | Checked on |
| --- | --- | --- | --- |
| ISO 27001 | Declared by the vendor | [source](https://milvus.com.br/central-de-confianca) | 2026-10-18 |
| LGPD | Declared by the vendor | [source](https://milvus.com.br/central-de-confianca) | 2026-10-18 |

## Categories

- [Customer service and helpdesk](https://softoteca.com.br/en/category/atendimento-helpdesk)

## How to cite

Published catalog of Softoteca. Each data point states its origin and the date it was checked; data collected from the vendor's website links to the source page. The texts in this file are machine translations from Portuguese, and the original data in Portuguese is the source. When citing, use the canonical URL.

Canonical URL: https://softoteca.com.br/en/software/milvus
Original in Portuguese: https://softoteca.com.br/software/milvus