# LiveAgent

Machine translation from Portuguese. The original data in Portuguese is the source.

LiveAgent is a customer service and helpdesk software that offers a ticketing system, live chat, an AI chatbot and an integrated call center. It has an API, single sign-on (SSO), integrations with ActiveCampaign, Asana, BigCommerce, ClickUp and Facebook, and ISO 27001 compliance.

Vendor: [Quality Unit](https://softoteca.com.br/fornecedor/quality-unit) · Updated on 2026-10-19

## Indicators

Insufficient data.

## Fact sheet

| Field | Value | Origin | Source | Checked on |
| --- | --- | --- | --- | --- |
| What it solves | ticketing system, live chat, AI chatbot, integrated call center | Editorial, not verified | [vendor's website](https://www.liveagent.com/ "LiveAgent combines an all-in-one customer service platform with AI chatbot, live chat, ticketing, and call center.") | 2026-10-19 |
| API available | Yes | Editorial, not verified | [vendor's website](https://www.liveagent.com/security-privacy-policy "LiveAgent REST API is restricted to accredited users based on username and password or username and API tokens.") | 2026-10-19 |
| Single sign-on (SSO) | Yes | Editorial, not verified | [vendor's website](https://www.liveagent.com/pricing "Team and higher: single sign-on (SSO) makes logins easier for your agents: they log in once without re-entering their credentials.") | 2026-10-19 |

## Integrations

| Integration | Type | Origin | Source | Checked on |
| --- | --- | --- | --- | --- |
| ActiveCampaign | Native | Editorial, not verified | [source](https://www.liveagent.com/integrations) | 2026-10-19 |
| Asana | Native | Editorial, not verified | [source](https://www.liveagent.com/integrations) | 2026-10-19 |
| BigCommerce | Native | Editorial, not verified | [source](https://www.liveagent.com/integrations) | 2026-10-19 |
| ClickUp | Native | Editorial, not verified | [source](https://www.liveagent.com/integrations) | 2026-10-19 |
| Facebook | Native | Editorial, not verified | [source](https://www.liveagent.com/integrations) | 2026-10-19 |
| Zapier | Native | Editorial, not verified | [source](https://www.liveagent.com/integrations) | 2026-10-19 |

## Compliance

| Item | Status | Source | Checked on |
| --- | --- | --- | --- |
| ISO 27001 | Declared by the vendor | [source](https://www.liveagent.com/security-privacy-policy) | 2026-10-19 |

## Categories

- [Customer service and helpdesk](https://softoteca.com.br/en/category/atendimento-helpdesk)

## How to cite

Published catalog of Softoteca. Each data point states its origin and the date it was checked; data collected from the vendor's website links to the source page. The texts in this file are machine translations from Portuguese, and the original data in Portuguese is the source. When citing, use the canonical URL.

Canonical URL: https://softoteca.com.br/en/software/liveagent
Original in Portuguese: https://softoteca.com.br/software/liveagent