# Kapture CX

Machine translation from Portuguese. The original data in Portuguese is the source.

Kapture CX is a web-based CRM aimed at large enterprises in the digital native and energy and utilities segments. It has an API and integrations with Zoho, Jira, Facebook, Instagram, and WhatsApp, and ISO 27001 and SOC 2 compliance.

Vendor: [Kapture](https://softoteca.com.br/fornecedor/kapture) (International) · Updated on 2026-10-20

## Indicators

Insufficient data.

## Fact sheet

| Field | Value | Origin | Source | Checked on |
| --- | --- | --- | --- | --- |
| Platforms | Web | Editorial, not verified | [vendor's website](https://www.kapture.cx/terms-and-conditions "cloud-based customer experience and CRM platform delivered on a subscription basis") | 2026-10-20 |
| Company sizes served | Large business | Editorial, not verified | [vendor's website](https://www.kapture.cx/press-releases/gartner-customers-choice-crm-2025 "Join 1,000+ forward-thinking enterprises that have transformed employee experience") | 2026-10-20 |
| Industries served | digital companies (digital native), energy and utilities | Editorial, not verified | [vendor's website](https://www.kapture.cx/press-releases/gartner-customers-choice-crm-2025 "BFSI Retail Travel Digital Native Energy & Utilities") | 2026-10-20 |
| API available | Yes | Editorial, not verified | [vendor's website](https://www.kapture.cx/terms-and-conditions "reporting, dashboards, and REST APIs that allow integration with third-party tools") | 2026-10-20 |

## Integrations

| Integration | Type | Origin | Source | Checked on |
| --- | --- | --- | --- | --- |
| App Store | Native | Editorial, not verified | [source](https://www.kapture.cx/integrations) | 2026-10-20 |
| Facebook | Native | Editorial, not verified | [source](https://www.kapture.cx/integrations) | 2026-10-20 |
| Google Play Store | Native | Editorial, not verified | [source](https://www.kapture.cx/integrations) | 2026-10-20 |
| Instagram | Native | Editorial, not verified | [source](https://www.kapture.cx/integrations) | 2026-10-20 |
| Jira | Native | Editorial, not verified | [source](https://www.kapture.cx/integrations) | 2026-10-20 |
| Line | Native | Editorial, not verified | [source](https://www.kapture.cx/integrations) | 2026-10-20 |
| LinkedIn | Native | Editorial, not verified | [source](https://www.kapture.cx/integrations) | 2026-10-20 |
| Magento | Native | Editorial, not verified | [source](https://www.kapture.cx/integrations) | 2026-10-20 |
| WhatsApp | Native | Editorial, not verified | [source](https://www.kapture.cx/integrations) | 2026-10-20 |
| Zoho | Native | Editorial, not verified | [source](https://www.kapture.cx/integrations) | 2026-10-20 |

## Compliance

| Item | Status | Source | Checked on |
| --- | --- | --- | --- |
| ISO 27001 | Declared by the vendor | [source](https://www.kapture.cx/trust-center) | 2026-10-20 |
| SOC 2 | Declared by the vendor | [source](https://www.kapture.cx/trust-center) | 2026-10-20 |

## Categories

- [CRM](https://softoteca.com.br/en/category/crm)

## How to cite

Published catalog of Softoteca. Each data point states its origin and the date it was checked; data collected from the vendor's website links to the source page. The texts in this file are machine translations from Portuguese, and the original data in Portuguese is the source. When citing, use the canonical URL.

Canonical URL: https://softoteca.com.br/en/software/kapture-cx
Original in Portuguese: https://softoteca.com.br/software/kapture-cx