# Help Scout

Machine translation from Portuguese. The original data in Portuguese is the source.

Help Scout is a customer service and helpdesk software available for iOS and Android. It offers an API and integrations with Salesforce, Linear, WhatsApp and Zapier, and has SOC 2 compliance.

Vendor: [Help Scout](https://softoteca.com.br/fornecedor/help-scout) (International) · Updated on 2026-10-20

## Indicators

Insufficient data.

## Fact sheet

| Field | Value | Origin | Source | Checked on |
| --- | --- | --- | --- | --- |
| Platforms | iOS, Android | Editorial, not verified | [vendor's website](https://www.helpscout.com/ "Download on the App Store Get it on Google Play") | 2026-10-20 |
| API available | Yes | Editorial, not verified | [vendor's website](https://www.helpscout.com/help-desk-integration "Build with the Help Scout API") | 2026-10-20 |

## Integrations

| Integration | Type | Origin | Source | Checked on |
| --- | --- | --- | --- | --- |
| Linear | Native | Editorial, not verified | [source](https://www.helpscout.com/help-desk-integration) | 2026-10-20 |
| Salesforce | Native | Editorial, not verified | [source](https://www.helpscout.com/help-desk-integration) | 2026-10-20 |
| WhatsApp | Native | Editorial, not verified | [source](https://www.helpscout.com/help-desk-integration) | 2026-10-20 |
| Zapier | Native | Editorial, not verified | [source](https://www.helpscout.com/help-desk-integration) | 2026-10-20 |

## Compliance

| Item | Status | Source | Checked on |
| --- | --- | --- | --- |
| SOC 2 | Declared by the vendor | [source](https://www.helpscout.com/) | 2026-10-20 |

## Categories

- [Customer service and helpdesk](https://softoteca.com.br/en/category/atendimento-helpdesk)

## How to cite

Published catalog of Softoteca. Each data point states its origin and the date it was checked; data collected from the vendor's website links to the source page. The texts in this file are machine translations from Portuguese, and the original data in Portuguese is the source. When citing, use the canonical URL.

Canonical URL: https://softoteca.com.br/en/software/help-scout
Original in Portuguese: https://softoteca.com.br/software/help-scout