# FreeScout

Machine translation from Portuguese. The original data in Portuguese is the source.

FreeScout is a customer service and helpdesk software that handles live chat. It works on the Web and macOS platforms and has integrations with WhatsApp, Telegram, Facebook, Slack and Jira.

Vendor: [FreeScout](https://softoteca.com.br/fornecedor/freescout) · Updated on 2026-10-20

## Indicators

Insufficient data.

## Fact sheet

| Field | Value | Origin | Source | Checked on |
| --- | --- | --- | --- | --- |
| What it solves | live chat | Editorial, not verified | [vendor's website](https://freescout.net/ "FreeScout centralizes in one place all customer conversations received by email, WhatsApp, Telegram, Facebook, Slack, Live Chat and more.") | 2026-10-20 |
| Platforms | Web, macOS | Editorial, not verified | [vendor's website](https://freescout.net/ "Progressive Web App for phones and desktops | MacOS Menu Bar App") | 2026-10-20 |

## Integrations

| Integration | Type | Origin | Source | Checked on |
| --- | --- | --- | --- | --- |
| Easy Digital Downloads | Native | Editorial, not verified | [source](https://freescout.net/) | 2026-10-20 |
| eBay | Native | Editorial, not verified | [source](https://freescout.net/marketplace) | 2026-10-20 |
| Facebook | Native | Editorial, not verified | [source](https://freescout.net/) | 2026-10-20 |
| Gravity Forms | Native | Editorial, not verified | [source](https://freescout.net/marketplace) | 2026-10-20 |
| Jira | Native | Editorial, not verified | [source](https://freescout.net/) | 2026-10-20 |
| LDAP | Native | Editorial, not verified | [source](https://freescout.net/) | 2026-10-20 |
| Microsoft Teams | Native | Editorial, not verified | [source](https://freescout.net/marketplace) | 2026-10-20 |
| Shopify | Native | Editorial, not verified | [source](https://freescout.net/marketplace) | 2026-10-20 |
| Slack | Native | Editorial, not verified | [source](https://freescout.net/) | 2026-10-20 |
| Telegram | Native | Editorial, not verified | [source](https://freescout.net/) | 2026-10-20 |
| WhatsApp | Native | Editorial, not verified | [source](https://freescout.net/) | 2026-10-20 |
| WooCommerce | Native | Editorial, not verified | [source](https://freescout.net/) | 2026-10-20 |

## Categories

- [Customer service and helpdesk](https://softoteca.com.br/en/category/atendimento-helpdesk)

## How to cite

Published catalog of Softoteca. Each data point states its origin and the date it was checked; data collected from the vendor's website links to the source page. The texts in this file are machine translations from Portuguese, and the original data in Portuguese is the source. When citing, use the canonical URL.

Canonical URL: https://softoteca.com.br/en/software/freescout
Original in Portuguese: https://softoteca.com.br/software/freescout