# Crisp

Machine translation from Portuguese. The original data in Portuguese is the source.

Crisp is a customer service and helpdesk software that offers live chat on the website, WhatsApp chatbot, shared inbox, customer service CRM, knowledge base and ticketing system.

Vendor: [Crisp IM SAS](https://softoteca.com.br/fornecedor/crisp-im-sas) · Updated on 2026-10-19

## Indicators

Insufficient data.

## Fact sheet

| Field | Value | Origin | Source | Checked on |
| --- | --- | --- | --- | --- |
| What it solves | live chat on the website, WhatsApp chatbot, shared inbox, customer service CRM, knowledge base, ticketing system | Editorial, not verified | [vendor's website](https://crisp.chat/pt "Chat ao vivo Chatbot WhatsApp CRM Caixa de Entrada IA Campanhas Analytics Conhecimento Sistema de gestão de tickets") | 2026-10-19 |
| Platforms | Windows, macOS, Linux | Editorial, not verified | [vendor's website](https://crisp.chat/pt/pricing "Use o crisp no Windows, Mac ou Linux para uma experiência desktop perfeita.") | 2026-10-19 |
| Interface in Portuguese | Yes | Editorial, not verified | [vendor's website](https://crisp.chat/pt "Português (Brazil)") | 2026-10-19 |
| Company sizes served | Small business | Editorial, not verified | [vendor's website](https://crisp.chat/pt/pricing "Essentials Para pequenas empresas que precisam de uma plataforma completa de suporte ao cliente.") | 2026-10-19 |
| Industries served | e-commerce | Editorial, not verified | [vendor's website](https://crisp.chat/pt/pricing "Sincronize cada conversa de Crisp com a sua plataforma de comércio eletrónico: Shopify, Adobe, WooCommerce e Prestashop.") | 2026-10-19 |

## Plans and pricing

| Plan | Price | Free trial | Source | Checked on |
| --- | --- | --- | --- | --- |
| Enterprise | Price on request | No | [pricing page](https://crisp.chat/pt/pricing) (Editorial, not verified) | 2026-10-19 |

## Integrations

| Integration | Type | Origin | Source | Checked on |
| --- | --- | --- | --- | --- |
| Discord | Native | Editorial, not verified | [source](https://crisp.chat/pt/integrations) | 2026-10-19 |
| Jira | Native | Editorial, not verified | [source](https://crisp.chat/pt/integrations) | 2026-10-19 |
| Make | Native | Editorial, not verified | [source](https://crisp.chat/pt/pricing) | 2026-10-19 |
| Microsoft Dynamics 365 | Native | Editorial, not verified | [source](https://crisp.chat/pt/integrations) | 2026-10-19 |
| Salesforce | Native | Editorial, not verified | [source](https://crisp.chat/pt/integrations) | 2026-10-19 |

## Categories

- [Customer service and helpdesk](https://softoteca.com.br/en/category/atendimento-helpdesk)

## How to cite

Published catalog of Softoteca. Each data point states its origin and the date it was checked; data collected from the vendor's website links to the source page. The texts in this file are machine translations from Portuguese, and the original data in Portuguese is the source. When citing, use the canonical URL.

Canonical URL: https://softoteca.com.br/en/software/crisp
Original in Portuguese: https://softoteca.com.br/software/crisp